Great brand for marriage advice. Makes good cars too. |
Toyota is known for two things: darn good cars, and a really good manufacturing process. Those of you with any ties to industry know about their lean manufacturing efforts: assembly lines with unrivaled accuracy and efficiency.
Part of what makes Toyota's factories a success story is the principle of the Poka-yoke (which, if Wikipedia is to be believed, is ポカヨケin Japanese.)
What exactly is a Poka-yoke? Good question. Let me tell you:
A Poka-yoke is a mechanism that helps someone avoid mistakes. "Its purpose is to eliminate product defects by preventing, correcting, or drawing attention to human errors as they occur." (Thanks again, Wikipedia.)Relationships need Poka-yokes too. Cliff and I have one we use with Sam, our often overly dramatic 4 year-old. Whenever he's in the midst of breaking down over something small, one of us grownups will make him aware of his near-breakdown by putting our hands behind our ears so our elbows stick straight out, and then flapping them wildly. Silly, but that's the point. It's a Poka-yoke that reminds him to watch his behavior.
Cliff and I also have a Poka-yoke we use when a conversation about something unimportant threatens to devolve into a monumental fight. We stop each other by saying, "Wait ... is this a ceramic snowman?" (For the extended version of this story, see here.)
I'm pretty sure we have a dozen other Poka-yokes, if I just think about it long enough. And our marriage could stand the creation of a few more warning signs, red flags, and blinking lights.
Do you have your own Poka-yokes? Share your story!
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